Customer Service

General Shipping Information
CAM Electronics Distributing uses UPS to handle all of its shipping. If you select UPS Ground during the order process, the shipping charges will be automatically calculated and added to your order. If you prefer another type of service (i.e. Next Day Air, 2nd Day Air, etc.) please either contact us for rate information or choose 'Other shipping methods...' during checkout. We will then email the different options and their costs for your approval before processing your order. Contact us in advance for product availability, in the event your order requires special handling or if you have any other questions or concerns. You may also contact us to receive updates on the status of your order. We normally ship within 1-3 business days upon receiving your order. If there are any delays in product availability or shipping you will be notified by us.

You may contact us via email at sales@camelectronics.com or call Toll Free at 1-800-772-1605.
International Shipping
Unfortunately, at this time we only ship within the Continental US and Alaska and Hawaii. Certain exceptions may be made however we recommend you contact us before placing your order. We can be reached by email at sales@camelectronics.com or call Toll Free at 1-800-772-1605.
Methods of Payment
Visa, MasterCard, American Express and Discover are the major credit cards we accept currently. Orders must be pre-paid by credit card in advance before shipment. We do welcome School, Government and Corporate Purchase Orders faxed to 1-914-785-6277. We apologize for any inconvenience. Your credit card statement will reflect a charge from "Cam/Bogen/Anchor" - please call us ay 1-800-772-1605 with any questions.
Return Policy
All Sales are final. Returns will be honored up to 10 days from purchase date for store credit only. All products being returned must be factory sealed or they will be returned at the customerís expense. All returns are subject to a 25% restocking fee unless previous arrangements have been made. The customer is responsible for shipping charges on returns. Shipping charges are not refundable. NO returns will be accepted without a return authorization. Email us or call at 1-800-772-1605 to receive a return authorization number.
Tax
Any orders delivered within the state of New York are subject to New York State Sales Tax. Notify us if your company or organization qualifies for Tax-Exempt status. We will require a copy of the resale certificate or tax-exempt certification in order to honor this. We can be reached by email at sales@camelectronics.com or call us at 1-800-772-1605. To send us a fax: 1-914-785-6277.


CAM Electronics Distributing
562 Route 17M, Suite 1
Monroe, NY 10950
1-800-772-1605
customerservice@camelectronics.com



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